Worldwide Credit Card Assistance

It's the nightmare situation- it's the first day of your holiday, you've just settled down in the hotel bar and you realise your passport's missing. Or you get a sudden message to say you're urgently needed back home. Or perhaps someone in your family falls ill and you don't know where to find a doctor…

Well, perhaps it's best not to let your imagination run away with you. But it's a good idea to make some contingency plans. With Barclaycard Worldwide Assistance, there's no need to worry. Just one call to our 24-hour helpline gives you instant access to:

Help to replace lost or stolen passport or travel documents

Register your passport, camera, laptop or iPod serial numbers with us before you go. Then, if you lose or have anything stolen we can provide the information to help getting duplicate documents, or to help complete police reports and insurance claim forms.

Legal and medical assistance

We'll find you a local English-speaking lawyer or doctor.

Help to get you home if there's an emergency

We'll arrange transport to get you home as soon as possible.

Interpretation

We can put you through to a phone-based interpretation service

Send a message home on your behalf

Whether it's an emergency or you've forgotten to cancel the papers.

How it all works

From the UK, call 0844 811 9141 (call charges info)
From abroad, call +44 1604 230 230

Services are provided by WhiteConcierge, Worldwide House, Thorpe Wood, Peterborough PE3 6SB, England. Registered company number 06203706.

Please note that the advice and assistance given under these services is free; however, the costs of any purchases, e.g. flights, etc, must be met by the cardholder.