Online Fraud Guarantee

Elsewhere on this website you'll find lots of advice about how you can protect yourself when you shop online.

But it's not fair that you to do all the work.

So we want you to know about what we do to safeguard you against fraud.

We lead the financial industry in developing new strategies to protect you, and we've got some impressive tactics in place already:

The universal Barclaycard guarantee...

...wherever you use your Barclaycard, including the Internet, we guarantee you against receipt of faulty goods and non delivery.

Criminals have had their chips...

…because we support Chip and PIN, the nationwide industry initiative to combat fraudsters.

We look out for any unusual activity on your account...

...and contact you to make sure it's not fraudulent.

No ifs and buts...

...It doesn't matter whether a strange transaction is spotted by us or by you. You won't be liable for ANY fraudulent use of your card that takes place without your or any additional cardholder's knowledge. All we ask is that you keep your card, account and PIN details safe.