Free accounting plan
We want to save you time and money. So we’re covering the cost of FreshBooks for you. It’s an accounting software package worth over £260 a year, and it can help simplify your invoicing and expenses.* T&Cs apply.
Acceptance customer home
Welcome to a one-stop-shop that quickly connects you
to the support, benefits and free tools we offer.
• Ways we can support your business
• Quick links to your most searched for topics
• Free support from our payment partner
• How to contact us
Tip: bookmark this page for quick access when needed.
Ways we can support your business
Fast, flexible funding
If you take payments with us, you could access funding with Barclaycard Business Cash Advance. Payments are taken automatically as a portion of your card takings, so you pay when customers pay you.† T&Cs apply.
Rewarding ways to pay
Discover a range of business cards that offer rewarding ways to pay, including 1% cashbackΔ uncapped with our award-winning Select Cashback credit card. T&Cs apply.
Quick links to your most searched for topics
Fraud and security
• Card not present transactions (CNP)
• PCI DSS compliance
• How to prevent fraud
Setting up your product
Find all you need to set up your product and start trading in our detailed help and support pages.
• Barclaycard Flex
• Smartpay Anywhere
• Smartpay Touch
• Smartpay Checkout
Changing your payment product
Is your Barclaycard payment solution still right for your business? If not, we’d be happy to talk through some alternatives. Call 0800 161 5343, Monday to Friday, 8am – 6pm. Or request a call-back and we’ll be in touch within three working days.
Free support from our payment partner
Helping your business to thrive with Mastercard’s Strive UK
We’ve partnered with Mastercard’s Strive UK programme to offer you a range of free tools and resources, as well as expertise from industry experts that you could use to connect, grow and scale your business.
You’ll have access to flexible support, ranging from mentoring to masterclasses and events, all designed to help your business grow.
Do you need more help?
Our specialist teams are here for you
If you can’t find what you’re looking for in our help pages, our technical support teams are on hand to help you.
• Smartpay Touch – 0800 151 0399, Monday to Friday, 9am – 5pm
• Smartpay Anywhere – 0800 092 0808, 24 hours a day, 7 days a week
• Online payments – 0800 151 0399, Monday to Friday, 9am – 5pm
• All other products – 0800 161 5343 Monday to Friday, 8am – 6pm
For general queries, please call 0800 161 5343, Monday to Friday 8am – 6pm – or you can request a call-back.
Are you a member of a Trade Association?
We partner with a number of Trade Associations across the UK to offer their members help and support specific to their industry.
If your business is a member of a trade association, please let us know by calling 0800 161 5343, Monday to Friday, 8am – 6pm. Bank holiday hours may vary.
We’ll update your merchant account details with this information so you can benefit from any work we do with our partners.
*Free FreshBooks Plus plan available for selected Barclaycard customer only. FreshBooks reserves the right to terminate free accounts that don’t belong to an existing Barclaycard customer. The partners may receive a revenue share from each other on approved applications.
†You will be expected to operate your business in a way that ensures the Partner receives a minimum monthly amount of 3% of the total amount owed to them. T&Cs apply.
ΔCashback T&Cs apply. We’ll decide whether to approve your application and the terms we offer by looking at your financial circumstances and borrowing history.