Switching settings for a better view
You can change your settings to make it easier to view our site. AbilityNet have a wealth of guides on this and even filter recommended ones based on the device you’re using.
Accessibility
Breaking down the barriers
We believe that everyone should have the same opportunities to launch and grow their business – whatever their situation may be.
This page includes some ways to help you with that, from choosing your preferred communication format, making our website work for you to managing your business’ finances. And should you ever need to reach us, we’ve noted down how you can get in touch.
Making our website work for you
Using our site with a screen reader
So everyone can use our site, each page has been tested for its text browsing capability. If you use different software and are having problems, please get in touch and we’ll try to resolve it for you.
Watching Flash footage on our website
To get the most out of our site, you’ll need to have JavaScript turned on and Adobe Flash Player installed. If you don’t, you’ll only be able to see a default version of the page and you might not be able to enjoy the full experience.
Clicking on external links and buttons
If you’re clicking on a link or button that will take you to either an external site or a PDF, it’ll open in a new window. Be sure to check the tabs at the top of your browser if that hasn’t happened.
Managing your business’ finances
Online servicing and apps
If you have a Barclaycard business card, you can manage your finances whatever time or place with our app* or online servicing.
- Check your spend and available credit
- Download and save monthly statements
- View your PIN and freeze your card
- Set up Direct Debits, add or remove cardholders and set their spend limits in online servicing
- Authenticate online transactions in the app.
Merchant account tools
With a Smartpay Touch or Smartpay Anywhere card reader, you can see your sales reports, transaction details, and much more when you log into the online portal.
Or, if you’ve got Barclays Online Banking, you can use it to view your merchant account, from seeing transactions, to accessing and downloading monthly statements. Simply click ‘log in’ at the top of the Barclays home page.
The approval of your application depends on financial circumstances and borrowing history. Merchant T&Cs and product T&Cs apply.
Support in difficult times
Sometimes your situation might need specialist support or you’d rather get independent advice – and we completely understand.
If that happens, you can refer to this handy list of resources and key contacts.
We’re here to help
Next Generation Text
It’s important to us that everyone can access and understand our communications. If you have hearing and/or speech difficulties, you can use Next Generation Text. It’s a textphone that lets us talk to each other without any barriers. Simply call 1 8001 0800 161 5276.
Getting in touch
Should you ever need us, we’re always on the other end of the line. Here are the numbers you can call, depending on your query.
Barclaycard business card customers
If you need to speak to us about your account, call 0800 008 008 and we’ll be happy to help. We’re open 24 hours a day, seven days a week.†
Accepting payments account holders
Call 0800 161 5343, Monday to Friday, 8am – 6pm.
*Please note that certain departments opening hours may vary.
†Available on IOS and Android devices only. T&Cs apply.