Smoother customer experiences
Whether you’re taking payments face-to-face, online or across channels, a seamless transaction could boost conversion rates and reduce declines.
Hospitality payments
Serving you our hospitality and leisure insight – and how it can support your business
With current economic challenges, the hospitality and leisure landscape is changing. Our research showed that 74% of senior leaders within the industry were looking to improve their vendor and customer payment experience as a result.1
We can work with you to find the right solution, whether it’s for pubs, restaurants, hotels, or leisure sites – and we’ll connect you to opportunities across the Barclays Group.
Data and insight to drive growth
We can help you make strategic decisions based on actual spending, while helping you to identify market trends and growth opportunities.
Automation to free up capital
Our card payment solutions can help you pay suppliers on time, or even a little earlier, while holding on to your working capital for longer.
Why hospitality and leisure businesses choose to work with us
In 2023, we processed over 9 billion card payments for more than 161,900 merchants2
£80.9bn processed in Q1 2023 – £77.9bn of which were merchant acquiring payments2
In 2023, authorisation service uptime was 100% (excluding planned maintenance).2
Case study: using market and customer insights to expand footprint in the UK
Our client, an online food delivery provider, wanted to understand how it was performing in different regions and the most effective ways in which they could expand.
Our solution
We gave them a view of their market share across 2,800 UK postal districts, including dining out and delivery. They were able to see how much and where customers were spending, including competitors’ stores.
The result
Our client has been able to develop an expansion plan based on their market share, targeting specific locations and potential partners who they could collaborate with to increase sales.
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Terminals that meet your business needs
Our terminals are designed to take payments wherever your customers want to pay. They’re easy to customise and use, and are available as stand-alone devices or can be integrated with an existing point-of-sale system.
![Terminals that meet your business needs]()
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Expand your reach with online payments
![Expand your reach with online payments]()
Our payment gateways process payments safely and securely so you can stay SCA compliant. Plus, our fraud solution works to manage fraud through AI machine learning and helps remove the extra steps that customers could face when paying online.
Our experts are here to help you realise your hospitality ambitions
Get in touch with your Barclaycard Payments Relationship Manager, or request a call back from our payments specialists.
How Barclays supports the hospitality and leisure sector
From financing to propelling growth to support with business acquisitions and mergers, the Barclays group can help you realise your retail ambitions.
1The research was carried out by FT Longitude and Barclaycard Payments and comprised a survey of 500 senior UK business leaders, at organisations with an annual turnover of at least £10m, as well as a series of qualitative interviews with senior executives with responsibility for payments.
2Data sourced and verified by Barclaycard Payments.