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Financial support

Financial support

Managing your business through uncertainty

Guidance and solutions to help you build financial resilience

Helping you adapt to change

Here are some quick links to useful tools, resources and contacts that can support your business now – and through every twist and turn:

Building financial resilience

Feel prepared for any changes that may come your way.

Guidance from Barclays Business Bank

Guidance from Barclays Business Bank

The Barclays Business Health Hub has a wealth of resources and can support your business to recover from setbacks.

  • Expert-led masterclasses, event replays and fireside chats
  • Articles on hot topics and helpful tips
  • Eagle Labs access to help your business grow
  • Gain new skills with Digital Wings

Tap into our payment insights

Our business matters hub has lots of information and tips to help you plan ahead and reach your long-term goals.

  • Case studies on businesses
  • Interviews with payment experts
  • Handy guides and sector-specific news
  • The latest fraud-fighting and security advice
Tap into our payment insights

Tools to keep you in control

See all your incomings and outgoings with these handy tools.

Free accounting plan (worth £264 a year)

Free accounting plan (worth £264 a year)

With FreshBooks, you can get a clearer view of your cash flow.* Track all the money you make, the taxes you owe and any expenses.

  • Get business health reports and real-time data
  • Automate invoicing and expense tracking
  • Have what you need to file your taxes on time with Making Tax Digital compatible software
  • Send invoices to your customers and manage your expenses
Our app and online servicing

Our app and online servicing

If you have a Barclaycard business card, you can manage your finances whatever time or place with our app or online servicing.

  • Check your spend and available credit
  • Download and save monthly statements
  • View your PIN and freeze your card
  • Set up Direct Debits, add or remove cardholders and set their spend limits in online servicing
  • Authenticate online transactions in the app
Merchant account tools

Merchant account tools

With a Smartpay Touch or Smartpay Anywhere card reader, you can see your sales reports, stock levels and much more when you log into the online portal for your device.

Or, if you’ve got Barclays Online Banking, you can use it to view your merchant account, from seeing transactions, to accessing and downloading monthly statements. Simply click ‘log in’ at the top of the Barclays home page.

Help with financial difficulties

If you’re finding it hard to stay on top of your finances, you don’t have to deal with it alone.

Call us and we’ll be happy to help

We know it can feel hard to reach out for help, but our team of friendly experts are here to support you. As soon as you think you might be facing financial difficulties, give us a call. It could make things much easier in the long term.

Business card account holders
Call 0800 008 008, Monday to Friday, 8am – 6pm.

Accepting payments account holders
Call 0800 161 5343, Monday to Friday, 8am – 6pm. Or, if you’re having troubles paying your bill, call 0800 161 5367, Monday to Friday, 9am – 5pm.

Call us
Where to get independent help and advice

Where to get independent help and advice

There are a number of organisations that offer free, impartial and confidential advice for a range of situations, from debt to improving your mental health.

Money Helper – visit moneyhelper.org.uk

StepChange Debt Charity – go to stepchange.org or call 0800 138 111 between Monday to Friday 8am – 8pm or Saturday 9am – 2pm.

National Debtline – if you live in England, Scotland or Wales, visit nationaldebtline.org. You can also call 0808 808 4000 or use their web chat between Monday to Friday 9am – 8pm and on Saturdays 9.30am – 1pm.

Citizens Advice – visit adviceguide.org.uk.

Samaritans – call 116 123 at any time or email jo@samaritans.org

*Free FreshBooks Plus plan available for selected Barclaycard customers only. FreshBooks reserves the right to terminate free accounts that don’t belong to an existing Barclaycard customer. The partners may receive a revenue share from each other on approved applications.