Can I use the mobile PINsentry option in the Barclays app to verify myself?
If you already use the Barclays app with your existing Barclays account, you may be able to use the mobile PINsentry option. If you can see your Barclaycard commercial account details in your Barclays app you can select and use the mobile PINsentry. If you cannot see your Barclaycard Commercial account details in your Barclays app, then contact us to update your details to link the two accounts on 0800 008 008* or +44 1604 269452* from outside the UK (24/7).
You can use the Barclays app or a PINsentry card reader to authenticate yourself when making payments or accessing your account online.
If you don’t have the app, but you do have a Barclays bank account, you can download it from your app store. If you don’t have a Barclays bank account, you cannot use the app.