What happens if I lose my credit card?
If you’ve lost your card or it’s been stolen, let us know as soon as you can so we can cancel your card.
Use the Barclaycard app*
From the home page, open ‘Your cards’ and then select the card. Then choose the option for reporting lost, stolen or damaged cards and follow the instructions.
Alternatively, send us a message from the ‘Help’ section in our app.
Give us a call
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Call from the UK: 0800 161 5308 and select option 1
Call from abroad: +44 1604 230 230
You can also use our Next Generation Text or SignVideo services. Find out more about our call charges. Please check with your service provider if you are calling from outside the UK.
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Call from the UK: 0800 151 0157 and select option 3
Call from abroad: +44 800 151 0157