Purchase protection
Peace of mind comes as standard when you pay with Barclaycard. Should your purchases be faulty, damaged or don't arrive at all, you could be covered.
How we help to protect you from fraud
Protecting your account
When it comes to protecting your account from fraud, we’re here as a first line of defence. Whether you’re using your Barclaycard on the high street, online or overseas, our fraud detection system monitors your account around the clock.
If you change your mobile number, please remember to update the number we have for you. It’s important because we’ll use this to contact you if we spot anything suspicious on your account.
To update your mobile number, open your profile from the home page of our app and select your mobile number. If you can’t see this option, please send us a message from the ‘Help’ section of our app. You can also update your number in online servicing by opening ‘Manage your account’ from the main menu (this option isn’t available if you have the Amazon Barclaycard).
Not registered for our app? It’s quick and easy. Register here.
*You need to be 18 or over to access this product or service using the app. T&Cs apply.
Is your phone compatible?
To take advantage of these handy features with the app, your Android mobile has to be NFC capable and using an operating system of KitKat 5.0 or above.
You’ll need to have downloaded the latest version of the Barclaycard app and have an eligible Visa Barclaycard. We can’t accept IHG cards.
The way you pay online is changing
With the new way banks are helping protect you from fraud, you’ll sometimes need to confirm it’s you when you pay for things online. There are three ways to do this – using the Barclaycard app, a text message sent to your mobile, or a PINsentry card reader.