Credit Reference Agencies will look at a range of information, including your financial history. This includes any credit you have or have had in your name during the last six years.
They'll also look at the length of your credit history and how many times you've applied for credit within short time periods. Information that's publicly available will also be considered. For example, if you've had previous financial problems in the past, they'll check for Country Court Judgments (CCJs) as well as the electoral register to confirm your identity and address.
When we tell Credit Reference Agencies about you
As lenders, we have to report your financial activity to Credit Reference Agencies once a month, which we do as part of our regulatory requirements. Other businesses have to do the same, including utility, mortgage and loan companies. Find out more about how we share your data in our privacy policy.
This information can stay on your file for up to six years. So if you miss or make a reduced payment, this will be reflected in your credit history. Any default information - for example if you become bankrupt, insolvent or you're on a repayment plan - will also be recorded.
Since we update your information with the agencies once a month, how current your rating is depends on your statement date and when you pay your bill, as well as when we and the Credit Reference Agencies update our records. This means it can take between four and eight weeks for your file to be updated.
Here’s some more info on how your credit rating is calculated.