You are in the Personal site
No, we can’t remove it from your credit file but it will be recorded as settled and closed with all agencies.
How do I activate my card online?
Can I activate my card over the phone?
I can't access Barclaycard online servicing to activate my card?
How do I add or remove a cardholder from my Barclaycard account?
If an additional cardholder makes a purchase on the account, is this included in my alerts?
If an additional cardholder loses their card, how should it be reported?
How many days before my payment is due will I receive a payment due alert?
How can I set up, change or cancel my account alerts?
I'm not receiving my account alerts. What should I do?
What is the 4 digit card reference that shows on my 'Recent Transactions' and 'Statement' pages within Barclaycard online account servicing?
Why can't I see one of my cards in Barclaycard online servicing when I previously could?
How can I view my online activity?
How do I change my account details, such as my address, my contact details or my security information?
What do I need to do following the death of an account holder?
How do I change the name on my Barclaycard account?
How can I change my credit limit?
What's a credit limit?
Why have I received an email or text saying I'm nearing my credit limit?
What is Face ID and how do I use it?
What is Touch ID and how do I use it?
If my face isn't recognised, can I still access the Barclaycard app?
How do I upload my documents to provide proof of income on a new account?
What documents do I need, to provide proof of income on a new account?
I'm newly self-employed so I can't provide SA302 as I haven’t submitted a tax return yet, what can I do?
Why do I need to validate my income when I bank with Barclays, you should be able to see my income info?
Why can't I validate my income through One Time Access at a later date, as long as it is within 45 days?
Something happened while I was validating my income. Why can't I get back to One Time Access to try again?
Can I view my PIN online?
Why can't I view my PIN within Barclaycard online servicing?
I have other cardholders on my account. Can they see their PINs online?
I’ve forgotten both my passcode and memorable word and have my Barclaycard details to hand. What do I do?
I've forgotten both my passcode and memorable word. What do I do?
How do I choose an online passcode for my account?