Different types of payment can take longer to process, but if you've made your payment on time and it’s still not showing, you should contact your bank or building society.
Debit card payments
You'll need to make your payment before 11pm on the day your payment is due
Direct Debit
Payment will be taken automatically in time for your payment due date
Payment from a non-Barclays account
These can take up to three working days to reach us
If you still need help, send us a message from the ‘Help’ section of our app.
For all other Amazon Barclaycard payment queries, please call 0800 151 0157. You'll need the date of when you made the payment, the amount, the bank account details it came from and the best phone number to call you back on.
