Online account servicing is a safe way to manage your account, but you need to be on your guard for fraudsters and keep your details secure.
We'll never send you an email, text you or call you to ask you for any of your card security details, your 4-digit card PIN or any of your login details for our website or app.
You use your 6-digit passcode to identify yourself when you log in, and when you call us.
When you log in, we'll never ask for more than 2 letters of your memorable word at once.
If you receive a call, email or text message asking you for your security details, please hang up or delete it immediately.