Yes, it could. However, we know that there are lots of reasons for a late payment so in certain cases we won’t report the late payment to credit reference agencies. We call this a 14-day grace period.
Your credit score won’t be affected if you meet both of these two conditions:
- We received your previous monthly payment on time, which means it arrived in your account on or before your payment due date
- You get your payment to us within 14 days of your payment due date. Your payment due date counts as day one of the 14 days.
You will still have to pay a late payment fee, which we’ll add to your next statement.
For example, if your payment is due on the 10th of the month and we process it on or before the 23rd, it won’t affect your credit score. But you’ll still have to pay the late payment fee.
We only process payments Monday to Friday, so if you make a payment on a Saturday or a Sunday we won't process it until Monday.
If you're having problems paying your bill, you can find more information on our money worries page.